UMDSOFT

Privacy Policy

Last Updated: April 1, 2026

1. Introduction

Welcome to the Privacy Policy of UMDSOFT MCHJ (LLC), a software development company registered in Khorezm, Uzbekistan (STIR: 307203793). This policy explains how we collect, use, store, and protect your personal information when you visit our website at https://umdsoft.uz, use our products, or interact with our services.

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

2. Information We Collect

We may collect the following categories of information:

Personal Information

Information you voluntarily provide to us through contact forms, inquiries, or service requests:

  • Full name
  • Email address
  • Phone number
  • Company name and position (if provided)
  • Any additional information you include in messages or form submissions

Technical Data

Information collected automatically when you visit our website:

  • IP address
  • Browser type and version
  • Device type, operating system, and screen resolution
  • Cookies and similar tracking identifiers
  • Referring URL and exit pages

Usage Data

Information about how you interact with our website:

  • Pages visited and time spent on each page
  • Click patterns and navigation paths
  • Date and time of visits
  • Features or services accessed

3. How We Use Your Information

We use the collected information for the following purposes:

  • To respond to your inquiries, contact form submissions, and service requests
  • To provide, maintain, and improve our website and services
  • To analyze website usage patterns and optimize user experience through analytics
  • To send relevant communications about our services, only when you have opted in or inquired
  • To detect, prevent, and address technical issues or security threats
  • To comply with applicable laws, regulations, and legal obligations
  • To enforce our Terms of Service and protect our legal rights

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you voluntarily submit your information through our contact forms or subscribe to our communications, you provide explicit consent for us to process that data for the stated purpose.
  • Legitimate Interests: We may process your data when it is reasonably necessary for our legitimate business interests, such as improving our services, ensuring website security, and conducting analytics, provided these interests do not override your fundamental rights and freedoms.
  • Legal Obligations: We may process your data when required to comply with applicable laws, regulations, court orders, or governmental requests under the laws of the Republic of Uzbekistan.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:

  • Service Providers: We may share data with trusted third-party service providers who assist us in operating our website, processing forms, or conducting analytics. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
  • Legal Requirements: We may disclose your information if required by law, regulation, legal process, or enforceable governmental request, or to protect the rights, property, or safety of UMDSOFT, our users, or the public.
  • Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred to the successor entity. We will notify you of any such change and any choices you may have regarding your data.

6. Third-Party Services

Our website may use the following third-party services that collect and process data independently:

  • Meta / Facebook (Meta Pixel): We may use Meta Pixel for analytics and advertising measurement purposes. Meta processes data in accordance with the Meta Privacy Policy (https://www.facebook.com/privacy/policy/).
  • Google Analytics: We use Google Analytics to understand how visitors interact with our website. Google Analytics collects data such as pages visited, session duration, and demographic information. You can opt out by installing the Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout).
  • Formspree: We use Formspree to process contact form submissions. Data submitted through our forms is transmitted to Formspree's servers for delivery. Please review the Formspree Privacy Policy (https://formspree.io/legal/privacy-policy/) for details on their data handling practices.

Each of these services has its own privacy policy governing the use of your data. We encourage you to review their policies for more information.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small text files stored on your device by your web browser.

Types of Cookies We Use

  • Essential Cookies: Required for the basic functionality of our website, such as navigation and access to secure areas. These cookies cannot be disabled.
  • Analytics Cookies: Used to collect information about how visitors use our website, including which pages are visited most often, session duration, and traffic sources. This data helps us improve the website. These cookies are set by third-party analytics services such as Google Analytics and Meta Pixel.

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling cookies may affect the functionality of certain parts of our website. For more information on managing cookies, visit your browser's help documentation.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Specific retention periods include:

  • Contact form submissions: Retained for up to 2 years from the date of submission, unless a longer retention period is required for ongoing business relationships or legal obligations.
  • Analytics data: Retained for up to 26 months, in accordance with default analytics service configurations.
  • Cookies: Session cookies expire when you close your browser. Persistent cookies have varying expiration periods depending on their purpose, typically ranging from 30 days to 2 years.

After the applicable retention period expires, your data will be securely deleted or anonymized so that it can no longer be associated with you.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Right of Access: You may request a copy of the personal data we hold about you.
  • Right to Correction: You may request that we correct inaccurate or incomplete personal data.
  • Right to Deletion: You may request that we delete your personal data, subject to certain legal exceptions.
  • Right to Data Export: You may request a copy of your data in a structured, commonly used, and machine-readable format.
  • Right to Restrict Processing: You may request that we limit the processing of your personal data under certain circumstances.
  • Right to Object: You may object to the processing of your personal data for certain purposes, such as direct marketing.
  • Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at privacy@umdsoft.uz. We will respond to your request within 30 business days.

10. Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for all data transmitted between your browser and our servers
  • Encryption of sensitive data at rest
  • Access controls limiting data access to authorized personnel only
  • Regular security assessments and updates to our infrastructure
  • Secure data storage practices with trusted hosting providers

While we strive to protect your personal data, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

11. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will take immediate steps to delete that information from our records. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at privacy@umdsoft.uz so that we can take appropriate action.

12. International Data Transfers

UMDSOFT MCHJ is based in Khorezm, Uzbekistan. Your personal data may be transferred to and processed in countries other than your country of residence, including countries that may not provide the same level of data protection as your home country. When we transfer data internationally, we take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy. By using our website and services, you consent to the transfer of your information to Uzbekistan and other jurisdictions where our service providers operate.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and post the revised policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes to this policy constitutes your acceptance of the updated terms.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Company: UMDSOFT MCHJ (LLC)
  • STIR: 307203793
  • Location: Khorezm, Uzbekistan
  • Privacy Email: privacy@umdsoft.uz
  • General Email: ujumaniyozov@ya.ru
  • Website: https://umdsoft.uz